Responsible Gaming
Gaming Should Be Entertainment
At richard casino, we believe gambling should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction in Australia) to use our services. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your own behaviour, please consider seeking support:
- Chasing losses by gambling more to try to win back money
- Gambling with money needed for essentials like rent, bills, or food
- Hiding gambling activity or lying about how much time or money you spend gambling
- Feeling anxious, irritable, or restless when trying to cut down or stop gambling
- Repeatedly trying and failing to control, cut back, or stop gambling
- Neglecting family, work, school, or other responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Using gambling to escape problems or relieve stress
- Experiencing relationship difficulties due to gambling
Self-Help Tools
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive regular reminders about how long and how much you have been gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Session Timers: Set time limits for your gaming sessions
If you need help accessing these tools, please contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organisations offer free, confidential support:
Australia
- Gambling Help Online – Free counselling and support service
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
United Kingdom
- GamCare – Free problem gambling support
Website: www.gamcare.org.uk - GamStop – National self-exclusion scheme
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council – Information and resources
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Gambling addiction support
Website: www.bzga.de
Need Help?
If you are experiencing problems with gambling, please reach out for support today. There is no shame in asking for help – speaking to a counsellor or support service is a positive step towards recovery.
Your wellbeing is important to us. If you need immediate assistance, contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au.